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AI Essentials

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Lesson 8, Topic 2
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Scenario 2: Dealing with an Angry Parent

Nudle January 31, 2025
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OK Prompt:

“Help me write a response to an angry parent.”

  • Too vague and won’t result in a tailored response.

Better Prompt:

“Help me write a professional email to a parent who is upset about their child’s grade.”

  • Adds context but doesn’t include details like tone, empathy, or follow-up actions.

Ideal Prompt:

“Write a professional and empathetic email to a parent upset about their child receiving a low grade in math. Acknowledge their concerns, explain the grading criteria, and offer solutions like scheduling a parent-teacher meeting or suggesting tutoring support. Use a calm and understanding tone to maintain a positive relationship.”

  • This ensures the response is empathetic, specific, and offers actionable steps.